Terms & Conditions

To offer a safe and secure shopping experience, OEM Interactive LLC dba Muscle & Trucks has established these online policies for any user, viewer, or buyer at www.muscleandtrucks.com.

Note: As with any automotive activity, there are inherent risks with performance modifications. All installations are at the customer’s own risk and discretion. Muscle & Trucks or OEM Interactive LLC holds no responsibility either implied or otherwise for mechanical, electrical, or other failure when using aftermarket performance products. Vehicle modification is regulated state by state and it is at the sole discretion of the customer to ensure adherence to local, state, and federal laws for automotive modifications or emissions laws. All items listed are FOR OFFROAD USE ONLY unless specifically stated otherwise. 

Conditions of USE

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Muscle & Trucks or its suppliers/manufacturers and is protected by U.S. and international copyright laws. All trademarks, service marks, and trade names of and related to Muscle & Trucks are proprietary to Muscle & Trucks. All other trademarks not owned by Muscle & Trucks or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Muscle & Trucks. Product information such as text, logos, and/or images used to promote products and/or the sale of products have been provided to Muscle & Trucks along with permission to use directly from the supplier or manufacturer. Any unauthorized use from other companies of the materials appearing on this site without written permission from the supplier and or manufacturer may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of Muscle & Trucks or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.

Your receipt of electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Muscle & Trucks reserves the right at any time after receipt of your order to accept or decline your order for any reason. Muscle & Trucks reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Muscle & Trucks may require additional verifications or information before accepting any order. Once you have placed an online, phone order, or another type of order with Muscle & Trucks, you have entered into a contract to purchase, and your credit card will be charged immediately. Orders DO NOT always ship on the same day. Please allow 24 hours for your order to ship. If you need priority delivery, then please contact us by phone for immediate attention.

Because Muscle & Trucks reserves the right to accept or decline your order for any reason, typographical, product photo, and/or pricing errors that may occur do not entitle a customer to receive something from those errors. Muscle & Trucks cannot be held responsible for honoring purchases caused by such errors and will simply take action to correct the error. These errors are not a misrepresentation of a product, business, manufacture, or sale, but a data feed errors which Muscle & Trucks' responsibility is to correct the error.

User Submissions

The personal information you submit to Muscle & Trucks is protected by our privacy policy. To the extent there is an inconsistency between these Terms and the Privacy Policy, the Privacy Policy shall govern.

Your voluntary provision to Muscle & Trucks of your cell phone number and or email address represents your consent that Muscle & Trucks may contact you by SMS(SEE TERMS), MMS, or email messages, and your consent to receiving such communications for transactional, operational, or informational purposes. You understand and agree that text messages and emails may be sent to you using automated technology. You may unsubscribe from receiving text messages from Muscle & Trucks at any time by replying `STOP` to text messages. If you need assistance, contact customer service at *INSERT PHONE NUMBER*. If you unsubscribe from receiving text messages from Muscle & Trucks, you may continue to receive text messages for a short period while Muscle & Trucks processes your request(s). When you provide any phone number to Muscle & Trucks, you warrant that you are the current subscriber or authorized user of the phone number. If you change, forfeit, or deactivate the phone number you provided to Muscle & Trucks, you agree to notify us immediately. Failure to do so constitutes a material breach of these Terms.

By making a Submission, you agree that such Submission is non-confidential, non-proprietary, and may be disseminated or used by Muscle & Trucks. If you make a Submission, you automatically grant or warrant that the owner of such content has expressly granted Muscle & Trucsk a royalty-free, perpetual, irrevocable, worldwide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Submission in any media or medium, or any form, format, or forum now known or hereafter developed. Notwithstanding the foregoing, Petco is not required to use any Submission.

You are solely responsible for your Submission, the consequences of making a Submission, and your reliance on any Submissions. Muscle & Trucks is not responsible for the consequences of any Submission. Muscle & Trucks is not responsible for screening or monitoring Submissions made to the Services by users. If notified by a user of a Submission allegedly in violation of these Terms, Muscle & Trucks may investigate the allegation and determine in good faith and its sole discretion whether to remove such Submission. Muscle & Trucks will have no liability or responsibility to users for the performance or nonperformance of such activities.

Ordering Procedure

Once you order a product, your payment is taken immediately. We will notify you of the status of the order and the product availability after the order has been placed. If you choose to cancel the order before a product is shipped, we will cancel and refund you your payment. If the product(s) is a special order, once the Special Order has been confirmed via email, the order cannot be canceled.

An order that has shipped from our location or a supplier cannot be canceled, these are classified as returns. Unfortunately, once it has shipped, restocking fees may apply if they are applicable. Special order items or built-to-order items will not be able to be returned.

The Shipping Rates shown at the time of checkout are our dimensional rates only. If your order ships oversized or freight it may require additional contact from us to schedule special shipping arrangements. If there is an error in the shipping rate quoted, we will contact you and let you know of the changes. International orders (outside the USA) are not automatically processed as we may require additional information from you for the proper customs duties and fees. 

Please also see our full SHIPPING and RETURNS policies HERE.

Special Order Product

Some products may be special orders or built-to-order products. These items generally require a deposit or are paid in full. Once this deposit amount is received by Muscle & Trucks and the customer agrees to order the special-order item, the deposit becomes non-refundable. Cancellations or returns are not allowed on special orders or built-to-order products. 

Payment Terms

Muscle & Trucks accepts all major credit cards or our current finance partners with appropriate billing and shipping addresses to be verified. All orders are to be paid in full at the time of purchase unless we contact you otherwise. Prices and shipping cost is subject to change anytime based on exchange rates, shipping costs, manufacturer price changes, etc.

Warranty

All products come with a warranty that is applied directly by the manufacturer. Unless you purchase an extended warranty, Muscle & Trucks does not offer any warranties and is not responsible for product failures or failures due to installation. Certain products are intended for offroad use only as suggested by the manufacturer and should be installed and set up by professional service centers ONLY. As stated above we are not responsible for shipping costs other than by our own mistake of incorrect shipping. Any item that is altered or changed from its original state without the consent of the manufacturer or Muscle & Trucks, will not be able to be returned or receive warranty support. The warranty of a product is facilitated by Muscle & Trucks, however, we can only enforce the manufactures decisions.

By law established by the Magnuson–Moss Warranty Act, any vehicle dealership is not allowed to void a warranty based upon having aftermarket parts installed on a vehicle. When you add an aftermarket part to the vehicle, the aftermarket part will void the warranty of ONLY the original manufacturer part it is replacing.

SMS/MMS Mobile Message Marketing Program Terms and Conditions

OEM Interactive LLC dba Muscle & Trucks (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from us via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above before ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.